Remove them from the water using a large flat spatula. Place the pretzels into the boiling water, 1 by 1, for 30 seconds. Place onto the parchment-lined half sheet pan. Make a U-shape with the rope, holding the ends of the rope, cross them over each other and press onto the bottom of the U in order to form the shape of a pretzel. Roll out each piece of dough into a 24-inch rope. In the meantime, turn the dough out onto a slightly oiled work surface and divide into 8 equal pieces. Set aside.īring the 10 cups of water and the baking soda to a rolling boil in an 8-quart saucepan or roasting pan. Line 2 half-sheet pans with parchment paper and lightly brush with the vegetable oil. Return the dough to the bowl, cover with plastic wrap and sit in a warm place for approximately 50 to 55 minutes or until the dough has doubled in size. Remove the dough from the bowl, clean the bowl and then oil it well with vegetable oil. Change to medium speed and knead until the dough is smooth and pulls away from the side of the bowl, approximately 4 to 5 minutes. Add the flour and butter and, using the dough hook attachment, mix on low speed until well combined. Allow to sit for 5 minutes or until the mixture begins to foam. We don’t guarantee that we will receive your returned item.Combine the water, sugar and kosher salt in the bowl of a stand mixer and sprinkle the yeast on top. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 104 Avenue B, ground floor, New York NY 10009, United States If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 104 Avenue B, ground floor, New York NY 10009, United States. We only replace items if they are defective or damaged.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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